Worst place to work - Recensione dipendente - Customer Service Representative presso Maximus

1,0
27 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coworkers were nice and friendly

Svantaggi

They would only allow 5 minutes a day to use the bathroom, if you went over 5 minutes they would time you and deduct it from your timesheet. No one knew anything not even supervisors. Lousy pay. Too strict. They preach having empathy for our clients yet don't show their workers empathy.

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5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Svantaggi

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Had a few really exceptional coworkers

Svantaggi

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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