4,0
19 mar 2015
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Supporting the ACA and enrolling customers in health insurance for perhaps the first time in their lives is a very powerful process.
Svantaggi
Metrics used to rate performance of CSRs are not correlated or related to the successful completion of enrollment. It's all about "turn and burn" the calls.