Answered inbound calls for the Healthcare Marketplace. Maximus lost their contract with the client. - Recensione dipendente - Customer Service Representative presso Maximus

3,0
19 ott 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A source of income. Allowed overtime. Ability to educate and assist Marketplace customer choose the right healthcare plans for their family or themselves.

Svantaggi

Understood the security measures taken, but too many corporate policies, procedures and over-training appeared to keep stability for someone else's position, it was overkill to the point where it made many of the CSRs miserable.

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5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Svantaggi

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

5,0
3 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Svantaggi

Just basically that it’s corporate and there’s a chain of title

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