Great People to work with! - Recensione dipendente - Customer Service Representative presso Maximus

4,0
4 apr 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Co-workers were awsome. Direct Supervisor was great--Downtown Boston location had great views and was right next to macys. Supervisers make the environment not upper managment.

Svantaggi

Felt like there was no room for advancement -upper management would tell you one thing and do another--noone helped me try to transfer when I moved across the country--took away breaks

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5,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, adequate training and guidance and usually everything /software works - minus regular hiccups.

Svantaggi

Not too many - a few misunderstanding s about training classes and roles but overall, not bad.

1,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Had a few really exceptional coworkers

Svantaggi

One reason I was hired was to bring in new ideas and work approaches; however, when I tried implementing anything new, some of the “old school higher-ups” would balk and were never open to anything new or better. My management just looked the other way and didn’t support me. As for training, I wasn’t offered much in the way of onboarding other than being told to read a lengthy “standard operating procedures” document. No real opportunities were offered to shadow anyone so I could learn in real-time. A typical work week was 60+ hours and often stretched to 70+. It was exhausting and demoralizing. The job was not sustainable and I’ve never been more relieved to be done with a place. I cannot recommend Maximus as a place to grow your skills or to give your time. Turnover seems to be relatively high at Maximus and there are far better places to work.

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