Absolutely horrific - do not apply if you see a Provider Onboarding Specialist position posted online! - Recensione dipendente - Provider Onboarding Specialist presso MedStar Health

1,0
21 ott 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing team and co workers. That is it.

Svantaggi

HORRIBLE MANAGEMENT. Manager was incompetent and constantly at the pool while her team was drowning. Constantly talked about how busy she was and how many emails she has, while she did nothing all day. She could not train IN PERSON or REMOTELY. No structure, no organization whatsoever, no processes in place, completely scatter brained. Several instances where the team would email, call, and teams chat the manager and she was NO WHERE TO BE FOUND. Constantly talked about how she was “drowning in emails” and how overwhelmed she was, while not a single task got done. My managers manager consistently enabled this behavior and never held her accountable for it either. When I questioned this behavior, I was asked about whether or not I was a “good fit” for the role. Me questioning my management not being able to train me, not knowing the role, disappearing for hours at a time, and not being supportive makes me not a good fit? It was laughable at how hard they were trying to cover up all these issues. Manager was not open to new ideas at all and wanted to run the department like the 1800s. Ma’am it is 2021….no one wants to continue to use an Excel spreadsheet for every little thing, no modern technology, a ridiculous amount of workload, and 12 hour work days. ALSO you are expected to get on a ridiculous amount of calls back to back, where you are READING a spreadsheet out loud to each service line and where their provider is in the process. The calls were ridiculous and a waste of time. If you are a PROVIDER and planning to join MedStar, DO NOT! The hiring and onboarding experience will be horrific as there has been a high turnover in those departments. FOUR people resigned within a month - FOUR! Prayers go out to the service lines.

avatar
Risposta di MedStar Health
4y
Thank you for your review. We have shared your feedback with the most appropriate leaders on our team. We always want to do everything we can to set our associates up for success, and we take your feedback seriously.

Esplora altre recensioni su MedStar Health

5,0
6 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

it is enjoyment to be part of team that works together to provide good patient care, also, Medstar works for best high standards support the emplyee to succeed

Svantaggi

adjusting at the beginning has needed a lot of work

avatar
Risposta di MedStar Health
2d
Thank you for your review. We're pleased to hear you feel supported by your colleagues and appreciate our commitment to high-quality patient care. We also value your feedback about the onboarding experience and will share it with the appropriate leaders. Thanks again for your feedback! - MedStar Health Community Manager
4,0
8 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Everyone works together, My team is amazing

Svantaggi

In the beginning I had a rough start but then after while things got better. MY mangers did well with handling the situation at hand.

Vedi recensioni per: Utile|Valutazione|Data|Tutto