Good for a College Town but Not Great - Recensione dipendente - Customer Service Representative presso Melaleuca

2,0
2 set 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My coworkers were friendly and always willing to help. Everyone was always working on how to improve.

Svantaggi

You need to apply for vacation time 12 months in advance or you're not getting that time off approved, the customer believes that if they complain enough they will get their way, 80% of the time they are right, I got docked points on a call if I did not apologize enough to someone about something missing or I forgot to offer a service, I should not have to offer a service! there isn't even a real benefit to being on the leaderboard.

Esplora altre recensioni su Melaleuca

5,0
19 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team with incredibly intelligent people. Great management and career growth.

Svantaggi

I dont know of any

1,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- side benefits are okay - it is a median sort of job - I personally have some freedom do to personal professional development on the clock when there is no immediate need for my work (happens very little) - People half listen once they know you have been at Melaleuca after about 5 years

Svantaggi

- No management that knows what they are doing - Not very customer-focused - Don't seek to fulfill their strategic imperatives or strategies or mission - Very hard for people to listen to you because you're new - They don't have a lot of integrity - Very slow to solve problems - Don't worry about making improvements in processes or tools we use - Slow AI usage and no proficiency in AI usage, strategies or implementation - Managers micromanage because Melaleuca is "unique" - Most of the positive things they tout all the time serves only the company's image, not the employees - Don't worry about giving raises in a timely manner - Not goal-oriented employer And I could probably keep going, but will stop here.

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