Profit over People - Recensione dipendente - Computer Technician presso Micro Center

2,0
8 set 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I love working on computers and helping people with their issues. The amount of units that come through the repair shop gives lots of opportunity to learn. It's enjoyable to work on builds with the newest components

Svantaggi

The company treats certified technicians like we're unskilled. The pay says you can make up $25 per hour but that is only feasibly if you work yourself to death. This requires having 5-6 units going at ALL times. First there is not enough desk space for that. Second if I wasn't having to pickup phones and check in customers for sometimes half my shift this wouldn't be an issue. The only phones in the store go to the repair department and 70% of the calls have nothing to do with our department but we are still required to answer. The pay structure has forced techs who love this place to leave to better paying job, this causes staffing issues further which contributes to longer times for all of the above issues. The company does not listen to their techs when we ask for better conditions and has told us NOTHING will ever change and to change our mindset.

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Risposta di Micro Center
3y
Thank you for sharing your thoughts and experiences with us. Our company strives to ensure a great employee experience through competitive pay, vacation, scheduling, and other benefits that we provide. Feel free to reach out to your Regional HR Manager to discuss any issues that you are currently experiencing. Greg Nicolai (513) 344-8018 Regional Human Resources Manager

Esplora altre recensioni su Micro Center

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Svantaggi

-have to meet the metrics -some of the areas to grow have favoritism

1
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Risposta di Micro Center
2d
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Svantaggi

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Risposta di Micro Center
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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