CSR at Micro Center - Recensione dipendente - Customer Service Representative (CSR) presso Micro Center

5,0
11 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good staff Friendly Flexible Commission

Svantaggi

Overworked Inconsistent work schedule stressful work environment

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Risposta di Micro Center
3y
Thank you for the 5 Star Review. Our goal is to provide the best service and you and your team did a great job and that includes ensuring customers are offered replacement plans in the event they have an issue with their product. We will discuss your scheduling concerns with the local leadership team and we appreciate your feedback as scheduling is very important to a good work/life balance. Best wishes in your future endeavors. Cheryl Tiberghien, Regional HR Manager

Esplora altre recensioni su Micro Center

5,0
3 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Really enjoyable work environment with passionate employees. Flexible hours as well.

Svantaggi

Nothing. Really enjoyed my experience here.

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Risposta di Micro Center
6d
Thank you for the great review! We appreciate your feedback! Best – Erin Bowyer – senior HR Representative
5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Svantaggi

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Risposta di Micro Center
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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