Not Too Shabby - Recensione dipendente - Customer Service Representative (CSR) presso Micro Center

4,0
6 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Employee discount is great on protection plans, food & drink, cables, peripherals, etc (not so much on bigger items on computer parts, laptops, TVs, etc). A roster of employees with similar passions & interests. Opportunity for advancement or extra commission.

Svantaggi

Mid-Management isn't super inspiring and only cares about selling protection plans. Pay is great if (and only if) you are a natural salesperson.

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Risposta di Micro Center
2y
Thanks for telling us about your time at Micro Center. Quick fact, most of our associates were customers before they started working for Micro Center. This is a huge advantage as they have a passion for our products and are authentic when it comes to customer interaction. The Columbus location has an internal promotion rate of 63% which is a testament to the leadership team and their commitment to developing themselves and others. At the GM level, Micro Center has promoted 23 of the 26 GMs which is an outstanding 88%. Micro Center is committed to the employee experience evidenced by our Best in Class employee discount program, benefits, training, and opportunities to grow. Although sales are a big part of the job at Micro Center, there are training and tools that are offered to allow our team members to achieve financial rewards. I wish you luck in your future endeavors. Best, Greg Nicolai Regional HR Manager – 513-344-8018

Esplora altre recensioni su Micro Center

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Svantaggi

-have to meet the metrics -some of the areas to grow have favoritism

1
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Risposta di Micro Center
1d
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
5,0
4 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Svantaggi

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Risposta di Micro Center
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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