Poor product, poor support, stifling management - Recensione dipendente - Dipendente anonimo presso Micro Focus

the incident team is constantly overworked because the product is poorly designed and is too sandboxy--meaning the level of customization is incredibly high to the point that each customer's product can be vastly different from another's, and keeping track of the differences is tedious and ridiculous. I blame the sales team for bending backwards to the point where they're sniffing their own stupidity to give what the customer wants. Many people are leaving as a result of this.