Patient Care Coodinator - Recensione dipendente - Patient Care Coordinator presso Miracle-Ear

2,0
5 mag 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Loved the patients and the small atmosphere.

Svantaggi

Poor management. Franchise owner did not understand the importance of good employee management. PCC's had to make hundreds of calls weekly with no actual "tools" to encourage people to come in for an appointment. The workload was not ever rewarded and the bonus structure was an unfair tactic to keep employees around. Goals were not easily attainable and management was not supportive in ideas or suggestions to help business. PCC's were tasked with driving all business for the office including marketing efforts. Hearing aids were grossly overpriced in a highly competing market and management was not open to suggestions on lowering to drive higher sales.

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5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Svantaggi

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Svantaggi

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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