Hearing Instrument Specialist (Sales) - Recensione dipendente - Hearing Instruments Specialist (Sales) presso Miracle-Ear

1,0
23 giu 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

If you're willing to rip people off you can make a lot of money.

Svantaggi

Absolutely manipulative company making it look like they care about customers. They don't. All they care about is getting as much money as possible. They have terribly shady and manipulative sales tactics to use on these elderly people to get them to purchase hearing aids. Making someone get up and move their chair over an inch for NO reason just to get them into the habit of saying yes to you.... I was told NOT to ask permission to run a credit check on people but to just ask for their license and social security # and run it without asking....despicable. They have a million scripts you must memorize and follow word for word or else you'll be reprimanded when they watch you on cameras. Here's a little secret, the majority of customers know it's b.s. They try to tell customers their hearing aids help save the nerve endings in the cochlea so they won't loose their hearing as quick and they'll also have a lower chance of developing Alzheimer's and Dementia. BUT THAT S NOT TRUE! They are LYING to their customers they are LYING to their employees during training periods. No matter how broke they see people are, they will try to get a sale out of them anyway. Also once an employee's paperwork is accepted as correct by corporate they are given a number and the go ahead to order the patients aids , this is how you'll get paid. They have an issue telling employees they are good to order the aids, giving them the number, then later when you ask where that commission is they claim something was wrong with the paperwork. They get their money, you don't get yours. I saw this happen multiple times to people. Their turn over rate is so insanely high but they just say it's because people stink at the job and it takes someone really special to be able to do it.... yea... someone who doesn't mind ripping people off. Oh by the way, after telling patients how great thier aids are, once their aids are about to go out of warranty, or even just during their next yearly testing you're told to try to upsell them to the newer set of aids... they've got tons of scripts for those sales tactics too.

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Risposta di Miracle-Ear
7y
Thank you for your review. We are sorry to hear that your experience was not positive. As the franchisor, we take your feedback seriously and have sent it to the appropriate party for review. Thank you for your transparency.

Esplora altre recensioni su Miracle-Ear

5,0
5 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great support from all levels of management. Invested in your development and career path. You get to change people lives everyday. Restore communication to those who have hearing loss. Compensated for hard work and success. Benefits and 401k program

Svantaggi

Owned by Amplifon based in Italy. Upper mobility seems limited for those in US. But they are striving to make more opportunities for those in US.

2,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Money and Satisfaction when times are good and you have a lot of new patient appointments.

Svantaggi

Managements only cares about metrics. Marketing will fail for sometimes months causing sales and income to plummet of no fault of your own. You are swindling people with very expensive devices on the premise that our aftercare is somehow different than others.

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