Big Brother is listening - Recensione dipendente - Customer Service Representative presso Moda Health

1,0
19 lug 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can work from home, yet they monitor every minute you are on the phone or on mute. Decent pay, but not worth it.

Svantaggi

Steep learning curve, too many supervisors and leads that do nothing but micromanage you and you cant get any help when you are struggling. Both providers and members are extremely rude, sometimes yelling or cussing at you, their whole system sucks and is always lagging or down which creates more frustration. Expectations are high for the amount of knowledge needed for this job.

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5,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Stable company and management with low turnover and very good work life balance. Pay is not too bad, but primarily the good parts of Moda are about the stability. Part of the reason Moda is stable is because you can move around the colony and get promoted. There are people who have worked here for decades. This is a company that retains its people.

Svantaggi

The pay isn’t as high as companies that tend to be less stable. For me the trade off is good, as my sanity is preserved.

5,0
27 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

work life balance, stable environment, pay is decent for skilled roles

Svantaggi

a better 401k plan would be good with quicker vesting

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