Vantaggi
- Company culture and great colleagues to work with every day - Career coaching for everyone + well-instructed diversity and life-skills workshops - Paid vacation benefits - Promoting within teams (in my experience) - Good and reasonable customer base to interact with
Svantaggi
- Not well-executed company acquisition - There was not very much top-down guidance/vision or resources in future planning for the relatively new Onboarding Specialist team. Within less than two years, I moved between having five different managers - As a result, layoffs on the Customer Success Team occurred due to the lack experience managing a Customer Success Division - Lack of clear and transparent communication between teams/lack of visible collaboration in regards to tracking work, leading sometimes to duplicated efforts and wasted time