Vantaggi
Above average market pay (no 1099, all COMMISSION), great opportunity to excel, pretty nice CEO, a fair amount of freedom, take home van and gas paid for, when there are calls it tends to be very financially viable, schedule is workable, HR is fantastic, Dispatch is very enjoyable to deal with They will train you to a certain point if you’ve never had experience. You can use them for field time and to eventually get an actual plumbing gig at a non sales based establishment.
Svantaggi
Not at first, but once you've been employed for a few years you pick up on the negative aspects. Very inconsistent pay. You will make a ton one week and barely anything the next. I’ve heard “shady” to describe Mr. Rooters practices before and disagreed but learning new information I would tend to agree. Jobs assigned to who the manager likes the most. They don’t hire people with experience and I’m sure people tend to pull stuff passed management so they track EVERYTHING. They can see if your van has the keys in it, where you are, how long you've been there, what you sell, where you are in your service, what you say. Lastly, this is one thing I knew from my start date: they keep people around that do not benefit the business just to have quick money makers for management and bodies for staffing. There are a few techs who are just bad at their job, crappy service work, drinking all day every day or smoking weed at the job, terrible customer service skills. Time off. Just, wow. They expect you to work and work and work and then they are skeptical about time off and demand at least 2 months notice on paid or unpaid vacations. Work will never be more important than my sanity and my 40s that I will never get back.. but don’t worry, it’s hard to get fired. Remember if you’re coming here because you’re looking for a job, be prepared to have a little instability for awhile during training (I think it’s 11 an hour in my state) and then while you’re first starting out. And if you’re coming here to read reviews to help you make a decision to quit, my advice is do it. Find somewhere that will put you through school and register you as an apprentice in your state so you can grow with the career.