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      NAVEX

      Azienda coinvolta

      Recensioni su NAVEX

      Great company - Recensione dipendente - Communications Specialist presso NAVEX

      5,0
      23 ago 2018
      Communications specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      It’s not your typical call center environment. The supervisors, managers, and communication specialists are all friendly and share the same goals. The supervisors are always friendly and willing to assist you with anything. The workload can be a bit much at times and it can be difficult to get time off, but management will try their best to allow you to use your PTO. Honestly, it’s not a bad company to work for, and the work environment improves day by day. There’s not much to complain about!

      Svantaggi

      There could be more appreciation for the contact center from upper level management (above the ops managers).

      avatar
      Risposta di NAVEX
      7y
      Dear NAVEX Team Member! First, I'm so glad your experience is going well and I agree, we can always do more to ensure people feel appreciated across all of our departments. I also agree that sometimes we move too fast and don't take the time we need to ensure we say hello to people - your post has only reinforced why this matters. Thank you!! Best, Cindy Raz VP, HR & OD

      Esplora altre recensioni su NAVEX

      5,0
      22 apr 2026
      Senior data scientist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Constant exposure to new technologies like AI, automation, and cloud systems

      Svantaggi

      More layers of approval > slower progress

      avatar
      Risposta di NAVEX
      1mo
      Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
      3,0
      6 lug 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Having a team that's always willing to help and make your experience that much better. Working Remotely was an added plus as that provided flexibility for appointments and stepping away from the desk when feasible. Flexible Time Off was an added bonus to counterbalance work/life balance.

      Svantaggi

      Like many businesses, Navex is very focused on making money, so even in non-Sales roles, for customer focused roles, one of the main job objectives is to reach a certain upsell money threshold. The job objectives lacked consistency as the focus always changed and it always seemed like new urgent focuses would arise.

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