Only work here if you don't have any other options. - Recensione dipendente - Intake Specialist presso NAVEX

1,0
19 gen 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Coworkers are friendly and easy to get along with, snacks (e.g., cookies, cake, fruit) are often provided

Svantaggi

Leadership in the Beaverton call center does NOT represent diversity very well. All of the Beaverton call center dispatchers are white, and only one of them is female (note: a dispatcher is one level above an intake specialist). Furthermore, almost all of the Beaverton call center supervisors are also white; there is only one supervisor who is not white (note: a supervisor is one level above a dispatcher). The health insurance premiums have increased, but the coverage has decreased. In addition, the company's contribution to employees' 401(k) is now only half of what it was in the past.

Esplora altre recensioni su NAVEX

5,0
22 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Constant exposure to new technologies like AI, automation, and cloud systems

Svantaggi

More layers of approval > slower progress

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Risposta di NAVEX
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had opportunities to work with emerging technologies like AI, automation, and cloud systems. We're excited to continue to invest in these technologies and opportunities! We also recognize that added layers of approval can slow progress and create frustration. As we continue evolving, we’re focused on finding ways to innovate, move faster, empower our teams, and improve how we collaborate and make decisions. Thank you for being part of our team and taking time to help us learn and get better! - NAVEX People Team
1,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Team Culture Flexible Schedule (hybrid model) Entry level pay is great

Svantaggi

The position that was presented during the hiring process was not the position that was ultimately delivered. Employees have very little influence over organizational decisions; the prevailing message is to either accept ongoing changes or move on. The company sets exceptionally high performance expectations but does not appear to fully recognize how constant organizational changes, limited job security, frequent separations and internal restructuring, and unmet commitments can directly impact employees' ability to succeed. These factors create significant obstacles to achieving the standards the company expects.

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Risposta di NAVEX
3w
Thank you for taking the time to share your feedback. We’re glad to hear that you experienced a strong team culture, flexibility, and competitive pay during your time with our team at NAVEX. We also appreciate your candid comments regarding organizational change, communication, and the challenges that can accompany periods of transformation. We recognize that change can be difficult and may create uncertainty for team members, particularly when teams are balancing evolving priorities with ambitious goals. As our industry, customers, and business continue to evolve, we are committed to making thoughtful decisions that strengthen our organization for the future. While change is not always easy, our objective is to better position our people and our business for long-term success, improve how we operate, and create opportunities for sustainable growth. Throughout that process, we strive to communicate openly, support our teams, and ensure our people have the resources they need to navigate change successfully. Thank you again for sharing your perspective. Feedback like yours helps us continue to learn and improve. We wish you all the best in your future endeavors. -NAVEX People Team
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