Customer Service Rep - Recensione dipendente - Customer Service presso NTT DATA

Very smooth interview process with an engaging team. Energizing work environment.

nothing during the hiring process

I have worked with NTT DATA as a government IT and project management consultant since 2018, starting with Cognosante before the acquisition. My experience has been very positive. I have had the autonomy to focus on the success of my team and my client, while also having the support of a large, high-performing organization. There are real opportunities for growth, strong training resources, and leaders who genuinely care about employees, clients, and the communities they serve. I have also been promoted during my time here, which reflects the company’s commitment to recognizing and developing talent.

As with many large organizations, processes and systems and can sometimes take time to navigate, especially during periods of growth or transition. Continued focus on communication and simplifying internal processes would make the employee experience even stronger.