There is A LOT of work to do - Recensione dipendente - Client Manager presso NTT DATA

1,0
10 lug 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I used to love the culture, some of the people who are left still have the 'can do' attitude that I remember from days of old.

Svantaggi

Genuinely, the last few years have been tough. Technical resources have been cut down to a tiny amount now that I felt it was impossible to get good proposals out of the door to clients. Quite often we would have to use post sales resource and Dimension Data would then look at a pre-sales task as a chargeable activity - you can imagine the response from clients. Management is a disaster. I saw some of the posts below reflect that too - the ship is rudderless and with the NTT merger, they've just kept 95% of the leadership which is a huge mistake. Systems have been apparently invested in but they are so siloed that nothing works. Every year they promise change but that's been for the same past 7 years. Sales training has been abandoned, mentoring (/senior management going to meetings with you) is always requested and cancelled at the last minute. This has been the unfortunate experience ever since I went into sales and through 5 different Directors. Lastly, the lack of transparency in the organisation was frightening. Any requests/approvals would be looked at management calls with no/little knowledge that they were happening. Frustrations build up and decisions made on 10% of the information as a result.

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5,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I have worked with NTT DATA as a government IT and project management consultant since 2018, starting with Cognosante before the acquisition. My experience has been very positive. I have had the autonomy to focus on the success of my team and my client, while also having the support of a large, high-performing organization. There are real opportunities for growth, strong training resources, and leaders who genuinely care about employees, clients, and the communities they serve. I have also been promoted during my time here, which reflects the company’s commitment to recognizing and developing talent.

Svantaggi

As with many large organizations, processes and systems and can sometimes take time to navigate, especially during periods of growth or transition. Continued focus on communication and simplifying internal processes would make the employee experience even stronger.

3,0
2 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Strong global presence allows for diverse projects, clients, and opportunities - Enabled and encouraged to learn new technologies, use tools, and grow skills - Generally supportive teams and cross collaboration - Great work-life balance in many roles

Svantaggi

- Compensation and raises can be slow, infrequency, and below market - Personal Development review process can be unclear and slow - Processes and decision making around them can feel very outdated, there seems to be a lack of structure and clarity around many HR and business operations areas - Very little employee recognition - Critical benefits information isn’t distributed well and there is zero follow up actions to ensure we have all important access/accounts set up

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