Management is driving this company into the ground - Recensione dipendente - Network Administrator presso NacSpace

Every single negative thing about this place has to do with management, or lack thereof. They have spent so many years fostering a toxic culture that it has just become a normal thing at NacSpace and everyone kind of accepts all the negativity as just how things work. Everything is run in a "gotcha" manner where no matter how well you do your job, they will find a fault and let you know. Praise isn't given aside from one-off emails that say "good job" (in that exact manner), but you will get an earful about how you messed something up. In fact, they have made it known that they do not care about employee morale to the point that a monthly "employee spotlight" that used to get sent out recognizing employees who have done well over the month was shut down because they didn't want any customers or competing businesses finding out that the people who work there are really good at their job as it might result in them trying to steal them. The solution was to shut that down instead of making NacSpace a place that people wouldn't want to leave. That's the mindset they have. You might get yelled at, told you don't know what you're doing, threatened with having another IT company come in and do your job as motivation? to get you to figure it out a difficult problem. You may attempt to meet with management about something but they're usually out of the office either doing PC tech work or off on store trips. You will be given very little information to do your job well but will be asked for updates frequently. Concerns will be met with defensive pushbacks or silence, just depends on the day. And they play favorites to the max. You're either one of their favorites or you don't exist and I'm not sure which is better. They do not care about making their employee's lives better; they only care about saving their own jobs and maintaining status quo, no matter how toxic it may be. And HR 100% has management's back on how poorly things are run, so there really is no recourse on making things better. People who have tried meeting with management with solutions and ways the room could be run better have been reported to HR as "problems" and have had their jobs threatened. The sales process is a mess as well, but that boils down to leadership. Expect last-minute jobs, every customer request being an emergency, mishandled quotes, inventory not being available, customers unaware of jobs your sent to, etc. It's just a mess. Different roles are delegated out to different people in the process of a project or job, but despite this, you will be told to just "get it done" and ignore chain of command or job roles. This results in scattershot jobs where nobody knows what's going on. And finally, pay is low-to-medium. You will be nickeled and dimed when it comes to reviews and you will be told what you're paid is "good for the area". Turns out, it really isn't, especially considering the sheer number of customers each team has to handle and the differing hardware/software that has to be mastered. They will pay you as low as you'll possibly accept and make you feel bad for wanting more, so keep that in mind. You can fight your way into better pay, but that just puts a target on your back, so good luck.