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National General Insurance

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The Best and The Worst - Recensione dipendente - Supervisor/Manager presso National General Insurance

2,0
16 set 2011
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

In the early years, it was entrepreneurial, we could take calculated risks to improve the business, there was a sense of family, and a sense that our judgement and efforts had value. It was relaxed, but there were high standards set and many of us imposed those standards on ourselves. The people I worked with were extremely dedicated and enjoyed their jobs.

Svantaggi

in the latter years, the bureaucracy became so overburdening that it stifled that entrepreneurial spirit and sent morale spiraling downward. We went from being able to gain almost immediate approval to undertake a project or task to a multi-level approval process that sometimes took a month or more. Management was constantly second guessing and implementing "flavor of the day" initiatives that distracted us from the basic things we needed to do to run the business. When morale went down, we had to fix it with programs and more distractions when the real solution would have been just to get out of the way and let us work.

Esplora altre recensioni su National General Insurance

5,0
7 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary and benefits are very good

Svantaggi

401k matching is not great

1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Svantaggi

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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