Vantaggi
Excellent new hire training. Decent amount of paid company Holidays (however, you pay for it when you return to work) Awesome co-workers. A few excellent claims managers.
Svantaggi
Metrics that are unattainable... if you work 40 hours a week, if you don't fudge your numbers, and your file quality is halfway decent. Plan on at least 50 hours a week if you want to do a good job and stay caught up. Very high turn over rate due to the work load. The feeling of inevitable doom. Phones are monitored like a call center. Upper management who has no idea what is like to be an adjuster or has clearly forgotten. The feeling that the company will continue to put as much on their adjusters until people physically snap and break down. ---On a serious note I have seen many co-workers quit after sitting at their desk crying, people unable to eat, go into depression and physically just shut down from the stress. If you ever get stressed out don't take this job. Claims adjuster stress is no where close to the stress you have ever felt anytime in life before. They will preach it to you in your interview but don't be fooled you don't know stress until you have worked this job.