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National General Insurance

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Started as a great place to work and ending as a total disaster, I do not recommend anyone to work there - Recensione dipendente - Claims Representative presso National General Insurance

1,0
25 lug 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

During the last two years honestly there is not ANY PROS.

Svantaggi

Very poor management, managers are never available for their employees and never have any answer to any questions. Major changes in job roles and responsibilites almost daily without training or assistance. Unrealistic expectations and the workload is so overwhelming the employees cannot possibly get it done without giving excessive unpaid overtime and never even any acknowledgment or even a simple thank you to employees. The more you do the more they give you to do and continue to raise the metrics so it is impossible to excel. No room for growth opportunites for employees. Very poor if any resources to assist the employee with their job function. You are always told what you should or could have done better instead of positive reinforcement. They make an excellent employee feel they are not competent in every way possible, They are also letting go of the employees with all of the experience and knowledge that have stuck by the company through it all in order to receive 23 Million in incentives for bringing jobs to Cleveland Ohio. The worst part of that process is the company lied and kept this secret from the employees until they were questioned about it extensively by current employees. I do not trust the company at all!

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5,0
7 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary and benefits are very good

Svantaggi

401k matching is not great

1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Svantaggi

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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