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National General Insurance

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YOU REALLY DO NOT WANT TO WORK HERE, THEIR INSURANCE POLICIES ARE BAD TOO - Recensione dipendente - Claims Adjuster presso National General Insurance

1,0
30 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible schedule if you're salary. Other than that, THERE ARE NONE.

Svantaggi

Overworked and definitely underpaid. Never enough staff because people constantly leave. They want to be like "big boy companies" with all these acquisitions but they will never be like All state, 🗽 Mutual, State Farm or any of the like in regards to pay, benefits, perks, etc.The raises are joke. There is no opportunity like they would like to have you believe. If you need to take time off from work due to illness, family, etc you better have a backup plan for money because they only give 67% of pay so you may be forced to stay working if money is already an issue. After so long the 67% goes to 50%, whereas other companies pay much more. They do not provide basic supplies like pens, notepads, etc for employees. You have to buy your own. The systems are always malfunctioning. People here are overworked, underpaid, underappreciated. They expect you to meet unrealistic numbers and quick to fire people when they don't. They would rather you meet your numbers and do a bad job of the work instead of doing it correctly and your numbers be off. They will have other people leave and not hire more staff have 3-4 ppl doing the work of 5-7 ppl. They then limit the hourly ppl to no more than 5 hours of OT per week when they actually have another 10-15 hours worth of work to stay current and often will work off the clock. The salary employees typically need to work an extra 10-15 sometimes 20 hours per week to stay caught up and you get NO incentive for it. Bottom line if you are desperate for a job then come and keep looking elsewhere while you get paid pennies. Oh and the benefits are expensive. They always want you to produce great numbers while they get monetary bonuses and the peons get nothing but ice cream, hot dog, and popcorn kinda days.

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance and management is quite supportive.

Svantaggi

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Svantaggi

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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