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National General Insurance

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This is a great place to work! - Recensione dipendente - Dipendente anonimo presso National General Insurance

5,0
7 ott 2013
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company is moving fast and is going through a lot of change. For those that like to work in an environment like this will love it. There is opportunity and there have been promotions and new positions opened since I've been with the company. For those that do not embrace change or like things to stay as they always have been, regardless of it being the right way, this is not the place for you. There is a ton of opportunity for those that are committed and provide solutions to any problems. It's not perfect but it's a different place than it was and for that I am grateful. Sharing feedback with my supervisor has been successful. Some of my ideas have been implemented. The company also has a quarterly recognition program for employee ideas that are put into place. They reward you with money which is always a huge plus. Regarding pay and benefits - I have friends from other companies that are having their benefits taken away, their salaries/hours reduced and not receiving any merit increases or bonuses. Since I've been with the company there have been merit increases and bonuses.

Svantaggi

Not everyone is able to see the big picture. The changes we're going thru can be bumpy but the changes being made are making a difference. Some people choose to focus on what hasn't been perfect rather than what has been improved and continues to be improved.

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5,0
12 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance and management is quite supportive.

Svantaggi

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Svantaggi

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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