Vantaggi
great teammates, Work From Home (for now), great initial training.
Svantaggi
Disorganized, very limited authority to make decisions, unrealistic metrics, phone calls when you are off the clock count against you, poor pay and promotions provide menial increases to salary. The only way this would be a recommended choice is if you are right out of college and really want to be in the claims industry. It could be a great stepping stone to pursue better paying jobs, unfortunately they have all of the detriments of a large corporate company with very few of the benefits such as in-house resources and a solid frontline customer service desk. Your direct phone is provided with the opening of every claim and there is little to no assistance at the moment for administrative tasks. They will sell you on a 40 hour work week but it is absolutely not. With the expected workload and metrics, expect to work 50+ hours a week if you want to progress. It is definitely a revolving door for the majority of new hires. If you have any advanced degree or career experience, this is a dead end.