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National General Insurance

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Stay far away - Recensione dipendente - Tax Analyst presso National General Insurance

1,0
5 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits were on par with other employers. I learned a lot that gave me experience to get a better job.

Svantaggi

Worst experience I’d had in years. You work with people all over the country that you don’t see face-to-face, so they hide behind their email and pretend you don’t exist. You can email someone’s boss, their manager, their director, up to the top of the chain, and you won’t get answers. Everyone is unhelpful as possible. The Facilities team is just plain awful. They are incredibly rude and fake, they spent their entire days sitting outside smoking and when they got back inside, the whole office smelled like smoke. Especially the elevators! I had tax deadlines to meet and people would ask me if I completed them. I would tell them no because how was I supposed to meet deadlines if no one trained me to do my job? When I finally trained myself to do this mess of a job, I still couldn’t meet deadlines because no one at the company cared about being in compliance. I could send email after email and no one would give me what I needed. This happened ALL THE TIME. I would try to get tax bills paid and they made me use checks, but by the time they sent me the checks, it had been a month and the bills now were overdue and we owed late fees. But then they acted like I was the one out of compliance when I asked to use a credit card instead! I had tax deadlines of my own to meet, but I didn’t have time to do them because I was expected to play secretary to the rest of the tax team. They refused to even consider hiring more help when we would be working late or on weekends. This place is an absolute mess! DO NOT WORK HERE!

Esplora altre recensioni su National General Insurance

5,0
7 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary and benefits are very good

Svantaggi

401k matching is not great

1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Svantaggi

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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