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National General Insurance

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Unrealistic Expectations-Underpaid - Recensione dipendente - Claims Adjuster presso National General Insurance

2,0
11 dic 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The best thing about national general is getting your foot in the door to earn experience as a claims adjuster. The workload is heavy and you are often gaslighted on why you didn’t complete tons of claims when in reality they do not create an efficient system for you to succeed to the capacity that they want you to not to say that it is unattainable. In order to achieve high closing numbers you have to work more than 8 hours a day and on saturdays at least until you are very skilled. The work is centered on quantity rather than quality, as long as you close lots of files you are praised if not then prepare to be belittled and demeaned by managers. There are still great people that work for this company and help the organization to be tolerable. All in all I am grateful to have had the opportunity to have worked here it can be a good stepping stone and teach you many things.

Svantaggi

-poor managers -unrealistic expectations -no work life balance -inefficient systems -false promises -micromanagement

Esplora altre recensioni su National General Insurance

5,0
7 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary and benefits are very good

Svantaggi

401k matching is not great

1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Svantaggi

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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