Vantaggi
Good lunch program with daily specials at an affordable price. Good benefits, 401k match, and PTO. New gym and locker rooms and the "campus" is attractive. Minimal amount of micromanagement. Your co-workers are extremely helpful. They will be the ones training you and go out of their way to get new employees up to speed as it ultimately benefits them.
Svantaggi
Management is out of touch with their employees and inadequately staff their claims divisions. Supervisors do not step in and help when there is increased claims frequency which happens weekly. There is no consistency between claims supervisors, managers or directors which makes the constant moving around of talent frustrating. This ultimately effects the business and clients comment as to how often changes in staff/policies occur. To be considered seriously for a promotion you need to be a management favorite. They have created several new positions for specific people not allowing others to apply. Cliques are all over the company and if you're not in you might as well get out now. If you ever try to ruffle feathers watch out, they are very quickly to black list you, make you want to quit, and then place blame and bad mouth you when you're gone and can't defend yourself.