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      Navan

      Azienda coinvolta

      Recensioni su Navan

      Burnt out - Recensione dipendente - Traveler Support Specialist presso Navan

      2,0
      14 ott 2019
      Traveler support specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Benefits, starting pay...free food and drinks. $2k travel stipend. PTO, gym reimbursement...company happy hours and swag... still the best company I’ve worked for despite how quick it’s going downhill. Sometimes you can work from home if it’s late or your day off.

      Svantaggi

      Management is awful, often times won’t give you an answer and never get back to you with an answer or straight lie. I know several people that have been sexually harassed by management and other departments but won’t say anything in fear of losing their job. I used to love this company it seemed as though we were spoiled and now it is a glorified call center, the culture is depleting with micromanaging and little positive feedback. It is very much a popularity contest. Parking is expensive but they pay you a percentage back. The training is very minimal and unorganized you have to learn as you go and dig to find things or rely on other people that don’t know either. Not a lot of positive reenforcement. Seniority doesn’t matter. They don’t do pay raises. They did a quarterly review to try to make people feel heard, which resulted in nothing. Best to keep your head down if you work there or make friends with the right people. Support is not recognized like it should be. There’s been so many times I’ve gone out of my way not to be acknowledged.

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      Risposta di Navan
      6y
      Thank you for this feedback, it's very important to hear and to address these concerns. To start, we take claims of sexual harassment and fear of retaliation very seriously. We strongly encourage any employee who feels unsafe or who has concerns or examples of harassment to reach out to the People team, we sit right here in the Dallas office. Additionally, any employees who raise concerns will not be retaliated against and we have processes in place to prevent such things from happening. We hosted sexual harassment prevention training earlier this year and will do so again in early 2020. It's very important to us to create a culture not at all like that of a 'typical call center' and to do so, rely on feedback from the employees. Many of the ideas we've put into place recently (like our internal job board, revamping our employee on boarding, recognition programs) have come directly from our employees, so please don't hesitate to reach out to us directly with your feedback. Thank you!"

      Esplora altre recensioni su Navan

      5,0
      28 mag 2026
      Senior business travel specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

      Svantaggi

      notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

      3,0
      18 mag 2026
      Manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

      Svantaggi

      Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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      Ricerche correlate: Offerte di lavoro di Navan | Stipendi di Navan | Benefit di Navan | Colloqui di Navan
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