TripActions is a No Go - Recensione dipendente - Customer Success Manager presso Navan

2,0
23 gen 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The people that I worked with on my team were so strong and smart - but most of them left for the same reasons I did.

Svantaggi

If you don't want to conform or remain an individual, then TA isn't for you. They also don't do right by their customers and I found that my values no longer aligned with the way they were going. Questionable management tactics, questionable requests from TA from customers. Leaders who have questionable morals. Management was based on tenure and not skill. Some people are just not managers. There was no safe space to question or voice concerns without being told that you're not a "team player". If you were not part of the in-crowd, there was no way an opportunity for career growth was in the stars for you and you were actively bullied out. They also say that it's a hybrid workplace and it looks like they're actively working towards a full time in office position. I have never had my mental health so tested in an environment.

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5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun atmosphere and great people

Svantaggi

High quota expectations that change often

3,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Svantaggi

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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