Can’t recommend - Recensione dipendente - Corporate Travel Agent presso Navan

1,0
20 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Salary was ok compared to other companies - hybrid home office was possible

Svantaggi

Honestly, working for Navan as a travel experience agent was one of the worst decision of my life. - Most workdays were basically 8h of constant pure stress - software tools required to support customers worked poorly and we didn’t receive adequate training for those tools - Higher management didn’t show any interest in improving working conditions or take complaints from agents seriously - „very misunderstandable“ promises regarding employee benefits - false / very unclear statements about conditions such as working times during recruitment process When I finally left the company after about one year of constant frustration, my mental health was at the lowest point it ever had been. At this point about 80% of my coworkers who started at the time I did had left the company already. I can go more into detail, but I just want to make it short here and highly recommend you to not make the same mistake I did.

Esplora altre recensioni su Navan

5,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Lots of opportunity for advancement, pay compensation, mentor opportunities, great work environment, diversity and equality.

Svantaggi

notice of sick time usage for it to count as Excused Absence, the ability to trade shifts as all U.S. based workers work Monday thru Friday with the earliest shist starting at 8 am and the latest starting at 12 pm CST

3,0
18 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Competitive compensation and strong benefits package. The coworkers and frontline teams are one of the company’s greatest strengths many are incredibly hardworking, supportive, and committed to helping both customers and teammates succeed.

Svantaggi

Significant operational gaps continue to impact efficiency and employee experience. Reporting systems and workforce planning frequently feel disconnected from the realities of day-to-day operations. Employees and leaders are often expected to be accountable for metrics without reliable reporting or clear guidance on how those metrics are measured. Workload distribution can feel inconsistent, creating an environment where some teams and managers become overextended while others are underutilized. This contributes to burnout, frustration, and a lack of confidence in operational decision-making.

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