Vantaggi
Neiman Marcus allows you to provide exemplary customer experience in most cases.
Svantaggi
It doesn’t matter how much you reproduce or how long you’ve been employed, everyone is disposable. Neimans has lowered the pay for many of the employees (in certain departments) several times in recent years. You are also told you will never get a raise. Managers can’t even get you an increase. You are constantly graded on performance, attendance, and every minute detail. If you miss your goal one quarter, you go on probation. If you ever miss it again you are out. They don’t even consider life crisis- which at some point happen to everyone. Merchandise is extremely limited. Stores are like a showroom but products most often need to be ordered for the customer. The systems are a mess. Antiquated operations, failing new systems. That said, you can be perfect on paper, achieve goals, have a fantastic clientele and you are still disposable. I expect (sadly) Neimans to be gone in 5 years. The company is extremely poorly run from the CEO on down the line. Store Management is the better of the key players but it’s is not the Neiman Marcus it’s known to be.