Vantaggi
Great co-workers. Friendly. Most of the management was wonderful and quite approachable. Great benefits. Great pay. Bonuses were OK, but iffy at times. Flexible. Work from home when needed.
Svantaggi
Politics, Politics, Politics. It is like a Jerry Springer Episode on a daily basis there - hard to focus with all the gossip going around. People constantly complaining Laziness and co-workers pawning off work to others. No accountability. Unorganized. Unsure of what the next change in the org was going to be - it was so random at times, it was scary to say the least. Training was not consistent - had to beg at times or kiss up to management. Revolving door - many come and go (wonder why?) A lot of unhappy folks in the support organization.