Mid-level employees carry the load - Recensione dipendente - Senior Customer Success Manager (CSM) presso Netradyne

Best-in-class AI safety and fleet performance. Strong product market fit. Need to have, easy to prove ROI. Plans and desire to continue rapid innovation. Strong Leadership.

Sometimes approvals take longer than they need to

Some great coworkers, good benefits, and decent technology.

Poor sales culture with leadership that frequently changes strategy and often relies on a fear-based management approach. There is little trust, accountability, or consistency, and several internal policies undermine morale, collaboration, and momentum while fostering a cutthroat environment. The relentless focus on activity metrics and micromanagement has led to widespread burnout across the organization. Many of the most toxic behaviors appear to be concentrated within key leadership roles. The CEO seems largely indifferent to these issues and often projects the attitude that sales is tolerated rather than valued, resulting in a culture that continues to deteriorate.