Vantaggi
Salary is great, benefits could use some looking at. The people (the customer service reps) there are fun to work with, and they have an onsite fitness center.
Svantaggi
Harassment complaints aren't taken seriously. There is a particular person on the floor who takes FL calls and I complained to my manager about that particular person and how his racist and blatantly rude comments were uncomfortable, and she told me "just to ignore it." Nobody took the complaint seriously so on their busiest Monday I took all my stuff and walked out. Their "Team Leads" and "Managers" on the customer service side need help. They need better training, and to be in the customer service reps shoes and not hired into management and leadership from the outside.