Not as shiny as promised. - Recensione dipendente - Remote Customer Service Agent presso Newegg

2,0
8 apr 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Consistent hours, overtime at holidays, benefits are good, WFH is amazing.

Svantaggi

Transferred to Newegg Bridge for roadside assistance. The systems are not set up properly and I'm no longer able to do my job properly. Management is breathing down our necks when it is their contracts and equipment that is failing us.

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Risposta di Newegg
5y
Thank you for taking the time to share your experience. Change is constant within any department at Newegg, that is for sure! It's exhilarating, but we know it doesn't come without any bumps in the road. We would love to discuss further ways to improve our systems, equipment, and SOP to ensure you are set up for success. Please reach out to our Human Resources department at MyHR@newegg.com.

Esplora altre recensioni su Newegg

5,0
12 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great learning opportunities with exposure to multiple aspects of the business. Fast-paced environment that encourages continuous growth and adaptability. Clear team structure and well-defined responsibilities, allowing employees to stay focused and execute efficiently. Plenty of opportunities to take ownership of projects and make a meaningful impact. Collaborative teams and strong cross-functional communication.

Svantaggi

As a global company with a diverse workforce, communication styles can vary across teams. In some situations, discussions may take place in languages other than English, which can occasionally create challenges for employees who are not fluent in those languages.

3,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Team, friendly co-workers that support one another

Svantaggi

Poor Management, treating employees like they are disposable

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