Great company - Recensione dipendente - Customer Service - Phone Support presso Nextiva

5,0
4 set 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Everyone I work with really cares about delivering amazing service. It's a team atmosphere and I've made close friends here. People are treated well. Great food all the time and fun programs. Free shirts. Opportunity to move up internally. Amazing.

Svantaggi

Working in customer service, there are times where it can get frustrating. Some customers are rude and very demanding. I can see this being an issue with lots of companies. Nextiva and the management does a great job of making sure we are fair and keep customers happy. There are times where I'm asked to work overtime. Pay is extra but still tiring to work 10+ hours in a day.

Esplora altre recensioni su Nextiva

5,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Svantaggi

Nothing I can think of

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Risposta di Nextiva
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some people are nice to work with

Svantaggi

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

4
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