Always a good day!! - Recensione dipendente - Customer Support presso Nextiva

5,0
25 ott 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nextiva has a very laid-back, no bull mentality. We work hard and play hard. Our extreme focus on the customer experience makes the job challenging but far more rewarding than any other average service job. We make providing great service fun, and there are daily and monthly incentives to be amazing (including food, cash, gifts and prizes).

Svantaggi

To succeed here you have to be among the best of the best. Average doesn't cut it. I'm not sure that's really a con, unless you're looking for "just a paycheck." The bar has been raised, and the cream will rise. It's fun working with people who actually care about the work they produce.

Esplora altre recensioni su Nextiva

5,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Svantaggi

Nothing I can think of

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Risposta di Nextiva
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some people are nice to work with

Svantaggi

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

5
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