Vantaggi
Autonomous, self-driven, not mentally challenging, flexible work hours (somewhat), good healthcare, car, phone, computer, options to purchase stock, 401K matched. Good company in that regard for compensating with what should be provided to workers, besides salary. Varied in regards to daily clients that one meets, homes and locations. Interesting industry and processes. Corporate environment based attitudes - a lot of SOPs so processes are thoroughly understood, clear in direction and requirements. Company wants to ensure rules are followed. A lot of internal clients to assist in daily work flow. If you do the job, you should be successful.
Svantaggi
Monotonous, grind, not intellectually stimulating, kool-aide drinking mentality amongst middle management and upper management. Middle management is reminiscent of employees from "stereotypical" DMV or Welfare/State run facilities, can be a biased work environment, where middle management has a lesser evolved recognition of self and picks favorites. So ability to earn money can be minimized by bias. Base salary is an unlivable wage in San Diego, unless you rent and have someone else contributing to daily living necessities. More and more difficult to make bonus/commission. Industry changing, location difficult to recruit and make money.