Vantaggi
The staff are welcoming and work hard to do their best. Everyone is in the same sinking boat, so you don't feel selectively picked on. NOVA have a lot of training centres - some will be better than others. This review is based on one centre.
Svantaggi
The behaviour of the learners, who come from challenging backgrounds, prevents any sensible teaching taking place. Learners are allowed to get away with causing disruption and can just refuse to do anything. Management support learners over supporting staff. The business trades on being 'an outstanding provider' - this would not be a rating, from my experiences, that could in any way be applied now. Staff turnover is extraordinarily high - if you do work there, ask other staff how long they have lasted and ask the learners what stability of staff they have had.