Dispatch then promoted to Customer Service - Recensione dipendente - Dipendente anonimo presso OnTrac

2,0
30 ott 2015
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The pay was decent. I made a lot of new friends. Lots of opportunity for overtime

Svantaggi

I made new friends from the constant sharing about how miserable we all were. Turnover is super high because the office was a mad house. I've seen people go toe to toe over nonsense and management doesn't do much. The job itself is pretty easy and the customers are easy to deal with. Because it is so fast pace and people quit so frequently I may have taken 5 actual lunch breaks in my year of being there. People (especially women) would get attacked on their age and weight...the most unprofessional place I've ever worked in my career...and i've been working since i was 15. Benefits are a joke. I worked every single holiday, and I was not allowed to request off for one of them. I really feel like upper management doesn't care about their employees.

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5,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here.

Svantaggi

The pay could be a little better for certain positions.

1,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

It is a pay check

Svantaggi

This is solely for the IR/sunrise shift. -Poor management/leadership they don’t communicate well and yell and talk down on you. They got rid of the managers that we actually liked working for a few months ago. People have quit because how she treats us handlers . -scheduling - have you start earlier but take an hour lunch . Make it make sense - hard workers - they will run you into the ground , while the lazy/slower workers don’t get pushed or worked as hard. A lot of favoritism here - safety hazards everywhere - pallets not spaced , irregular boxes / oversized boxes lining the belts and exits of the trucks - training - very poor . They will put new people on the van lines and not even explain/show what needs to be done . They do not train us how to brick load or build a solid wall. -personnel - revolving door . They waste time onboarding people just to have them work a week then leave sometimes just a day or two . On any given day 8-10 people call in . Then the burden is on the people that show up . Pay - they need to pay a differential for night shift . It might keep more people . I have seen the good and bad here . The current situation is the bad .

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