Lacking leadership - Recensione dipendente - Client Success Manager presso One Inc

2,0
6 nov 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some great people who are great at their jobs.

Svantaggi

Leadership is completely out of its depth. Most of the directors and managers have never actually led a team before, yet they’re expected to run full business units. There’s no strategy, no accountability, and no vision — just people guessing their way through management. My own manager regularly came to me asking what he should do next because he had no idea how to run a team or make a decision on his own. It’s hard to respect leadership when they’re clearly in over their heads. Upper management also has a bad habit of taking credit for the work of others and inserting themselves into deals they didn’t touch. Process improvement requests go nowhere, and it feels like no one in leadership understands what “managing” actually means.

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Risposta di One Inc
7mo
Thank you for sharing this feedback — we appreciate the honesty. One Inc has had years of significant hypergrowth, and with that comes a lot of change. As we move from a smaller, scrappier organization into a larger, more scaled company, many things are evolving — the volume of prospects and customers we support, our leadership structure, our processes, and how we show up for managers, teams, and customers. Over the past year, we’ve been investing in leadership development, clearer operating rhythms, and adding experienced leaders to complement our existing team — all with the goal of bringing more clarity, accountability, and direction as we grow. These changes are important for where the company is headed, but we also know that not every stage of growth feels like the right fit for everyone. We’re grateful that you took the time to share your experience, and we truly appreciate your commitment over the years. Feedback like yours helps us learn and continue improving as we build for the next stage of One Inc’s journey. -Megan

Esplora altre recensioni su One Inc

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working with people who care about the work we do and are genuinely invested in helping each other learn and grow has been incredibly rewarding. I’ve also been fortunate to have a direct manager who is a great leader. Someone who trusts others, encourages development, and allows individuals to take full ownership of their work.

Svantaggi

Since One Inc is a fully remote company, it can sometimes be challenging to build personal connections with coworkers beyond day-to-day work interactions.

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Risposta di One Inc
14h
We appreciate you sharing this! Hearing that your manager encourages ownership and growth is exactly the kind of leadership we want to keep building on. We hear you on the remote first challenge too, staying connected takes real effort when you're not in the same room, and it's something we're always working to make easier. Thanks for being a great addition to the team! The One Inc Team
5,0
25 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A Pro for me would be the management. Very supportive and One Inc truely cares for their employees.

Svantaggi

Nothing bad to say It's literally the best company to be a part of!

1
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Risposta di One Inc
4d
Thank you for being a Onester! We want to be a truly great employer! Appreciate the review! Ian, CEO
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