Vantaggi
Company did a great job adapting to the current pandemic situation given the several remote positions already. Before the pandemic, working remotely was an option a couple times a week. Most people I've met are genuinely nice people and everyone is super client-focused.
Svantaggi
I'm genuinely concerned that several employees (that are experts in the industry and a part of one of the nation's largest employee benefits brokers) believe that the benefits here are great because they are quite mediocre at best. The medical plans all have very high deductibles and on top of that, the premiums are outrageous. It's impossible to have any dependents covered without paying a fortune. Unlimited PTO is more of a con in my book since it can't be paid out and this may vary depending on the employee's/manager's beliefs. Since I'm on a small team, this makes things very difficult. There seems to also be very little support on each team and as someone said, you're given a large book of business and expected to manage that all on your own. I hear talk about these resources to help employees but have not seen anything at all whatsoever. A lot of passing the buck goes around.