Positively challenging - Recensione dipendente - Customer Success presso Ontra

5,0
25 lug 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Time off/ work-life balance: Remote and flexible working arrangement, with unlimited flexible time off as long as you achieve OKRs/targets - a reasonable level of work-life balance Working environment: A lot of useful tools at work, and the company constantly evaluates new tools that are better. A lot of flexibility to develop what you think it's best for your day to day. There are opportunities for growth (new product/ new responsibilities), and the company is very adaptive as a business. Management: I like our department managements. They encourage open discussions and make these discussions happen. Though I understand not all things that I voice might be implemented (as there are so many other perspectives and stakes to balance), but I feel heard at the very least. I also like the fact that they lay out clear career matrix (with actual skill description) and periodic career guidance from your manager. The management seem very well read and learned. Company culture: Colleagues are nice, sincere, friendly and collaborative. I like the spirit of appreciation and continuous development in the company.

Svantaggi

Financials: Tighter budget for a number of things now. Compensation structure can change without much preview, though it is explained really well after the change and I trust the management has put in a lot of thoughts about it Evolving job duties: Scope of work may be adjusted from time to time, and there might be things that makes me feel out of my capabilities at times (not too much of a con for ppl who like to try new things). Isolation: Working remote can make me feel isolated at times. Others: Of all the administrative work, I dislike Salesforce administration stuff the most. It's not on point, prone to errors and dashboards/reports are not the most intuitive. Sometimes there are changes made on the backend without notifying ppl, and may cause errors on shallow layers. I am so glad that we are moving away from this soon.

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Risposta di Ontra
1y
Thank you for your feedback. We appreciate your perspective on management and that you appreciate our productive and supportive culture. As we grow, we will continue to prioritize transparency in communications. If you have additional suggestions, please reach out to your People Business Partner.

Esplora altre recensioni su Ontra

5,0
20 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Has the best customers in PE. Great place to work; plenty of opportunities for someone who is willing to work hard and be flexible.

Svantaggi

No unique “cons” here — like any company, there are ups and downs, but we try to be as employee friendly as possible.

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Risposta di Ontra
2w
We appreciate you sharing your perspective. Our customers represent some of the best in private equity, and we're proud of the work that goes into serving them. That work takes people who bring ambition and flexibility, and we're committed to building an environment where both have room to grow. Thank you for being part of Ontra.
4,0
7 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Smart, hardworking people who are motivated to solve challenging problems. The offsites are always really fun and well-planned. Access to modern tools (including ChatGPT, Gemini, and Claude).

Svantaggi

Constant change and shifting priorities. High turnover and a few rounds of layoffs in the last couple of years which has created a lot of uncertainty for people. Also somewhat of a "cool kids club" vibe here that can make you feel isolated if you're not part of it.

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