Vantaggi
I loved my coworkers - they were the best part of OpenGov
Svantaggi
I had an extremely negative experience at OpenGov in my short time there. My experience echoes that of most other reviews: high turnover, low support, no training, toxicity, unrealistic expectations for a product that just wasn't a good market fit, and low pay. Still, I never planned on writing a review. As a former employee, my experience after leaving the company has amplified my already negative view of OpenGov. OpenGov issued me an incorrect W2, which misrepresented my wages. After I noticed this, they sent me another incorrect W2-C that misrepresented what I paid in taxes. Despite multiple emails, calls, documentation, they repeatedly provided incorrect information about how a W-2C functions and failed to issue corrected withholding information properly. I had to hire an accountant specializing in taxes to confirm the obvious. They NEVER corrected this issue despite the IRS and the tax agency I hired confirming it was incorrect. The lack of expertise and accountability on such a straightforward issue was extremely costly and frustrating. The process required unnecessary time, money, and escalation on my end just to get basic payroll questions addressed accurately. Companies are legally required to give you accurate W2s, and OpenGov could not even do that. I had to spend over $1,000 for a tax agency to confirm what we already knew to be true thanks to the lack of expertise and incompetency of OpenGov.