Headed South - Recensione dipendente - Social Media Manager presso Optimize Social Media

2,0
26 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working with awesome young individuals.

Svantaggi

Completely micro managed. They'll roll out processes before they even know what'll happen. 50+ account workload for little pay.

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Risposta di Optimize Social Media
7y
Thank you for your feedback. Since we work with platforms that change weekly (sometimes daily) we are forced to implement changes quickly across all departments. It is always our intention as a management team to roll out processes that will make our employees’ lives easier. We apologize for not meeting those expectations. Our account load is based on years of experience and some of our tenured SMMs are able to manage 60, 70, 80+ accounts by adopting our processes. Those tenured SMMs make well above the national average! We’ve worked very hard to give our employees perks, benefits and training so that they can grow as a people and professionals. In addition to our 2-week digital marketing training for new employees, we have built up a library of books that our employees can take home and read at any time free of charge and we have introduced perks such as medical & dental insurance over the past few years. Our SMMs have also had their duties pared down in that timeframe! Some of those duties that have been taken off the SMM plate include: - Setup of platforms and accounts now handled by dedicated Setup Team - All graphic creation handled by dedicated Graphics Team - In the process of turning all additional advertising over to dedicated Ad Specialist Team Thanks again for your valuable feedback and we wish you the best.

Esplora altre recensioni su Optimize Social Media

5,0
10 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work, company culture, management, training, staff

Svantaggi

Pushed for more production, not quality, young YOUNG staff

1,0
20 mar 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Your coworkers who feel the same as you are east to bind with and get along with

Svantaggi

Micromanaging was one of the worst parts about working here. You would get teams messages from your “supervisor” in the middle of a call, criticizing something g you said, which will throw your whole call off. They expect you to manage 50+ accounts and create a meaningful relationship with all of your clients, who in return don’t even want the product they were sold. I have so much anxiety related to working now because of this job and company. I used to answer phones all day for a past job but now I shake if I have to make a call, just expecting the person on the other end to scream at me and get reprimanded because of that. If you are looking for a job in this field, stay FAR away from this place.

1
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Risposta di Optimize Social Media
2y
Thanks for reaching out to us about your experience with OPTIMIZE. We certainly remember receiving this exact feedback many years ago, and utilized that to help adjust our processes moving forward. As many of the terms you are utilizing are referencing terminology used 3 or more years ago that we no longer utilize, we can only assume this is a repost and makes it difficult to address in current time as so much has changed, especially being that we have not added any new members to the Account Consultant team in 2024. However, we'd like to thank you for providing this feedback originally as it did help to identify areas of improvement that lead to many of those changes. If that assumption is incorrect we'd certainly want to discuss more in depth where and when these situations are taking place. This review represents that you are a current employee, if that is true please get in contact with HR so we can address any concerns. If you are no longer employed at OPTIMIZE you can send any additional information to Jordan@WhyOptimize.com, we look forward to speaking with you.
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