Run quickly - Recensione dipendente - Auditor presso Optum

1,0
28 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You can work remotely. PTO

Svantaggi

Micromanaging Metrics are everything. You will never be a person to them only a production number. Make simple mistakes? You will be put on a remedial program for 2 errors a month. Pay too many cases? Remedial program. There is no happy medium. And you work for an insurance company and have the worst insurance options possible

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Risposta di Optum
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that we value our employees' well-being and that your comments will help us to assess our processes and make any necessary adjustments for improvement.

Esplora altre recensioni su Optum

5,0
7 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Oraganized, very supportive and resourceful,

Svantaggi

No show or last minute cancellation frustrating

3,0
4 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Svantaggi

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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