You can’t trust anything they tell you. - Recensione dipendente - RN Case Manager presso Optum

1,0
22 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work life balance. Good quality equipment. Good PTO/Holiday balance. Provided business line to the house for work access. Diversity and inclusion is very evident across all aspects of the organization.

Svantaggi

They don’t pay out PTO when you leave. Only employer I've ever had do this. They tell you one thing and another happens. They treat you like it’s a family only to find out it’s another cold business and you are just a number. Constant turnover in middle management. Goals/agendas change constantly because of this. You are using a program that is required because of the last leaders ideas and then having to do something else because of the new leaders agenda. Lot of time wasted not actually making change as a case manger. Poor raises. 4/5 star performance review. 1.75% raise. Bonuses are based on the health of the entire company and not your own division. Multiple resignations and unwilling to offer retention bonuses or overtime to make up for lost staff.

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5,0
17 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work with Good work life balance Good pay package

Svantaggi

Neee to focus on new growth

3,0
4 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Svantaggi

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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