Micromanagement.
Limited time off, including working on holidays.
Pressure to bill time artificially to clients.
While my colleagues at this company were generally pleasant to work with, I found that the management team was less receptive to feedback or concerns. There was a noticeable tendency towards micromanagement, and the expectation to constantly bill time to clients, even during periods of inactivity, created a challenging work environment. This approach, in my opinion, hindered the company's potential growth as an MSP, as shortcuts were prioritized over dedicated client service.
Despite the company's claims in HR comments, the retention rate did not align with a positive narrative. A significant number of new hires left within the initial three months, and a recurring pattern of terminations and resignations every month underscored the challenge of retaining talent. The assertion of an 'average' tenure of six years, as per HR, seems influenced by a select few individuals who have remained with the company for an extended period.
